About
Creative independent designer with experience in product design, software engineering, and visual communication. Proven track record designing impactful B2B platforms and AI tools during internships and freelance work. Strong competencies in user research, visual design, product development, and machine learning. Fluent in English, Mandarin, and French.
Work
Western Brain & Mind
|Product Design Intern
London, Ontario, Canada
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Summary
Designing a research software to streamline data collection and analysis on children’s numeracy skills, resulting in time savings of 20 hours per week for neuroscience research.
Highlights
Streamlined research workflows saving 20 hours/week
Biogenesis
|Product Design Contractor
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Summary
Launched a delightful discovery and onboarding experience for a novel biotechnology platform.
Highlights
Designed discovery and onboarding experience for biotech platform
Toronto, Ontario, Canada
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Summary
Designed, built, and deployed a patent-pending AI tool projected to save $2.15M annually for Global HR call centre operations, reducing call times by 19.5% and eliminating 21% of interactions.
Highlights
Patent‑pending AI tool estimated to save $2.15M annually
Reduced average call times by 19.5% and eliminated 21% of interactions
rchen.studio
|Founder & Designer
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Summary
Operated independent design studio delivering graphic and visual design services.
St Theresa of Lisieux CHS
|AP Math & Science Tutor
Toronto, Ontario, Canada
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Summary
Tutored Advanced Placement Math and Science students during high school.
Volunteer
Western Developers Society
|VP of Technology
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Summary
Leading technology initiatives for student developer community.
Hack Western
|Design Lead
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Summary
Leading design team for hackathon event.
Hip Hop Western
|Dance Team Leader
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Summary
Instruction and choreography for hip‑hop dance teams.
Ivey Product Society
|Director of Fellowship
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Summary
Oversaw fellowship program strategy and operations.
Western Founders Network
|VP of Design
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Summary
Co‑chaired Product Design Sprint, a global design‑a‑thon with 250+ participants.
Highlights
Co‑chaired large global design‑athon (250+ participants)
CAISA Fashion Show
|Model
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Summary
Modelled and performed in major campus fashion event raising funds for children’s health.
Ivey Business Review
|Creative Designer
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Summary
Created editorial designs for publication.
Western AI
|Project Manager
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Summary
Led team building real‑time American Sign Language translator using custom computer vision models.
Highlights
Built ASL translator using CV/ML models
PuMP (Prospective Medical Professionals)
|Graphic & UX Designer
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Summary
Revamped website and brand identity for charity.
Education
St Theresa of Lisieux CHS
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High School Diploma
Chemistry, Design, Digital Art, English, French, Jazz, Mathematics, Philosophy
Grade: GPA 4.0
Skills
Graphic Design
branding, visual communication.
Software Development
prototyping, coding.
Product Management
product development, team collaboration.
Machine Learning
statistical analysis, data-driven design.
User Research
interviews, testing.
Product Design
user research, visual design, UX/UI.